At Joevichar Technologies Limited, we take privacy seriously. This Privacy Policy explains (1) what data we access, (2) how we use it, (3) whether we share it, (4) how we secure it, and (5) how long we keep it and how you can delete it when you use our website, products, services, or sign in with Google (“Google OAuth”). By using our services, you agree to this Policy.

1. Data Accessed (What we collect / access)

A) Data you provide directly

When you create an account, contact us, or use our services, we may collect:

• Full name
• Email address
• Phone number (if you provide it)
• Password (stored as a secure hash; we do not store plain passwords)
• Any information you submit through forms, chats, uploads, or support requests

B) Data accessed from Google (when you use “Sign in with Google”)

If you choose to sign in with Google, our application may access only the Google account data permitted by the OAuth consent screen scopes you approve. Depending on what you enable, this can include:

• Basic profile information (e.g., name and profile picture)
• Email address
• Google Account unique identifier (to link your Google login to your account)

We do not access your Google password.

C) Usage and device data (automatic)

When you use our website/app, we may automatically collect:

• IP address and approximate location (derived from IP)
• Browser type, device type, operating system
• Pages/screens visited, time spent, clicks, referral URLs
• Log data for security, debugging, and performance monitoring

D) Cookies and similar technologies

We use cookies/session storage to:

• Keep you logged in
• Remember preferences
• Measure traffic and improve performance

You can control cookies through your browser settings (note: disabling cookies can break login and some features).

2. Data Usage (How we use, process, and handle data)

We use collected data for the following purposes:

A) Provide and operate the service

• Create and manage accounts
• Authenticate logins (including Google OAuth)
• Deliver features you request
• Process transactions (if applicable)
• Provide customer support

B) Improve and maintain the service

• Monitor performance, reliability, and errors
• Understand feature usage to improve UX
• Test, debug, and optimize the platform

C) Communicate with you

• Send service messages (security alerts, account notices, important updates)
• Respond to your requests and support tickets
• Send marketing communications only where permitted, and you can opt out anytime

D) Security and legal compliance

• Detect and prevent fraud, abuse, and unauthorized access
• Enforce our terms and protect our rights, users, and systems
• Comply with lawful requests and legal obligations

We process data based on legitimate business needs, your consent (where required), and legal obligations.

3. Data Sharing (If and how data is shared with third parties)

We do not sell your personal information.

We may share data only in these cases:

A) Service providers (processors)

We may share limited data with trusted vendors who help us run the service, such as:

• Hosting and infrastructure providers
• Email/SMS notification providers
• Analytics and error monitoring tools
• Payment processors (if payments are used)

These providers are permitted to use data only to perform services for us, under contractual confidentiality and security obligations.

B) Legal and safety reasons

We may disclose data if required to:

• Comply with applicable laws, regulations, court orders, or lawful requests
• Protect users, prevent fraud/abuse, or respond to security incidents

C) Business transfers

If we are involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, subject to this Policy.

4. Data Storage & Protection (How we store and secure data)

We apply reasonable administrative, technical, and organizational safeguards, including:

• Encryption in transit (HTTPS/TLS)
• Secure password hashing (where passwords exist)
• Access controls and least-privilege staff access
• Monitoring, logging, and rate limiting to reduce abuse
• Regular updates, patching, and security reviews

No system is 100% secure, but we actively work to reduce risk and respond quickly to incidents.

5. Data Retention & Deletion (How long we keep data, and how to delete it)

A) Retention period

We retain data only as long as necessary to:

• Provide the service
• Meet legal, accounting, or compliance obligations
• Resolve disputes and enforce agreements

Retention periods vary depending on the data type and purpose.

B) Account deletion and data deletion requests

You can request deletion of your personal data and/or account by contacting us at: legalinquires@joevichartech.com

After verification, we will:

• Delete or anonymize personal data where possible
• Remove Google-linked identifiers (if applicable)
• Retain only what we must keep for legal/compliance/security reasons (e.g., audit logs, fraud prevention records), and only for the minimum required period

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

• Access the data we hold about you
• Correct inaccurate data
• Request deletion
• Object to certain processing
• Withdraw consent (where processing is based on consent)
• Opt out of marketing communications

7. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us immediately so we can delete it.

8. Changes to this Privacy Policy

We may update this Policy from time to time. If changes are material, we will post the updated version on our website and/or notify you through the service.

9. Contact Us

For questions, concerns, or privacy/data deletion requests, contact: legalinquires@joevichartech.com